06 / Vicks.com · P&G

Vicks.com E-commerce.

Design an e-commerce experience within P&G’s new Brand.com platform, with consistent mobile and desktop journeys.

My role
UX & interaction design
Framework
P&G Brand.com
Agency
Publicis Sapient
Original Vicks desktop homepage design
Original Vicks mobile product design overlaid on the desktop homepage
Original final Vicks product-detail design

01 / About the Project

Project overview.

A consistent shopping journey within P&G’s new Brand.com framework.

Challenge

Adapting to Brand.com

Redesign Vicks’ website within the guidelines, templates, and technical constraints of P&G’s new Brand.com platform.

Goal

Optimized shopping flows

Help customers find suitable products, review details, and choose a retailer across mobile and desktop.

Result

Setting the standard

The Vicks redesign connected product discovery to purchase and set the standard for other P&G product websites adopting the new Brand.com template.

02 / UX planning

Design priorities.

Key findings shaped how we helped customers find products, compare details, and buy.

01

Platform rules

Identify which components can change and which must stay fixed.

02

Product discovery

Help customers find products by symptoms, category, and filters.

03

Mobile interactions

Make browsing, filtering, and buying easy on mobile and desktop.

03 / UX & Interaction Design

E-commerce design.

Product discovery, product details, and retailer selection within P&G’s shared Brand.com framework.

Mobile Browsing & Shopping

Customers could filter by need, browse products, review details, and choose a retailer across four mobile screens.

Filter / Product needs

Homepage & Product Design

Homepage campaigns, symptom-based browsing, product details, and pharmacy search shared Vicks’ identity across a consistent shopping experience.

Homepage / Cold relief campaign
Homepage / Cold relief campaign

Desktop Wireframes

Desktop wireframes defined homepage layouts, product filters, detailed product information, and pharmacy search within the Brand.com framework.

Wireframe / Homepage and template rules
Homepage and template rules

Mobile Wireframes

Mobile wireframes adapted navigation, product browsing, detailed information, and pharmacy search for smaller screens.

Wireframe / Mobile navigation
Mobile navigation

04 / Design delivery

Results & takeaways.

The Vicks redesign set the standard for other P&G product websites adopting the new Brand.com template.

The redesign connected product discovery to purchase across mobile and desktop, preserving Vicks’ identity through reusable design patterns.